Effective Date: June 09, 2025

Welcome to JetBridge. Please read these Terms and Conditions ("Terms") carefully before using our website or services.

By accessing or using JetBridge’s website and phone-based support services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Company Information
JetBridge is an independent third-party customer support platform operated under Ars Travel Services. We assist with flight-related concerns such as cancellations, re-bookings, seat upgrades, and refund requests. JetBridge is not affiliated with any airline, travel agency, or government entity.

Scope of Services
Our services include assistance with flight cancellations, rescheduling, rebooking, refund support, and seat change requests. Please note that final decisions regarding refunds, changes, and flight availability are made solely by the airlines.

User Responsibilities
When using JetBridge’s services, you agree to provide accurate, truthful, and complete information. You must use our services for lawful purposes only and not impersonate others or submit fraudulent claims.

Booking and Payment Terms

• All bookings are subject to availability and are not confirmed until full payment is received.

• Prices may vary until the booking is finalized.

• Some fares may be non-refundable or carry restrictions; these will be clearly stated during checkout.

• It is your responsibility to verify the accuracy of your travel details before booking.

• Payment methods accepted include major credit/debit cards and other options as shown on the website.

Cancellations, Changes & Refunds

· All cancellations and change requests must be submitted via our customer support team.

· Refund eligibility depends on the fare type and the airline or service provider's specific policy.

· Non-refundable bookings will be clearly labeled prior to checkout and are not eligible for a refund under any circumstance unless otherwise required by law.

· Refundable tickets, where applicable, will be processed according to the provider’s timelines, which may take 7–21 business days or longer depending on the airline.

· Involuntary cancellations (e.g., airline schedule changes or cancellations) are handled in accordance with the airline's policies and may be eligible for a full or partial refund or credit.

Customer Support

Our support team is available to assist you with booking changes, cancellations, and other inquiries. We aim to respond promptly and ensure a high level of service. Contact details are provided in the final section.

Cookies and Tracking
JetBridge uses cookies and similar technologies to improve your experience, analyze site usage, and enhance website functionality. Cookies help remember preferences and enable core features of the site. By continuing to use our website, you consent to our use of cookies. You may manage or disable cookies via your browser settings, but this may affect some functionalities.

Limitation of Liability and Disclaimer
JetBridge is not responsible for airline decisions, delays, cancellations, or policy changes, nor for financial losses arising from denied refunds or re-bookings. We are not liable for errors caused by inaccurate information provided by users. Our support is provided "as is," without warranties or guarantees regarding the success of any travel-related request.

Intellectual Property
All content on this website—including text, graphics, branding, and design—is the property of JetBridge or its licensors. You may not reuse or republish any content without our written permission.

External Links
Our site may link to external websites. JetBridge is not responsible for the content, accuracy, or privacy practices of third-party sites. Visiting those sites is at your own risk.

Third-Party Content
We may display information from airline websites, government portals, or other third parties. We do not guarantee the accuracy of such content and disclaim liability for any discrepancies.

User-Generated Content
Currently, JetBridge does not accept comments or user-generated content. Should this change, users will be required to ensure their submissions are lawful, respectful, and free of third-party infringements.

Link Removal Requests
If you find a link on our site you believe is inappropriate or outdated, please contact us. While we are not obligated to remove links, we will consider reasonable requests.

Modification of Terms
We reserve the right to update or modify these Terms at any time. The latest version will be available on this page. Continued use of our services after changes constitutes acceptance of the revised Terms.

Governing Law
These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.

Contact Information
If you have questions about these Terms or our services, please contact us at:
📧 Email: contact@jetbridge.info
📞 Phone: +1 (844) 335-2510
📍 Mailing Address: 29120 Argonaut Way, #484, Fremont, CA 94536, USA

Terms and Conditions