Effective Date: May 22, 2025
JetBridge, operated under Ars Travel Services, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.
By using this website or our phone-based support services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
a) Personal Information (Provided Voluntarily)
Name
Email address
Phone number
Travel details (e.g., booking reference, flight numbers)
Payment information (processed via third-party payment gateways)
b) Technical Information (Automatically Collected)
IP address
Browser type and version
Device type
Time of access and pages visited
Referral source
We use cookies or similar technologies for analytics and performance purposes, but we do not collect sensitive personal data or track behavior across sites.
How We Use Your Information
Your data is used to:
Deliver and improve our support services
Contact you regarding your inquiry or case
Respond to refund or rebooking requests
Process secure payments (via third-party providers)
Improve website functionality and user experience
Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties.
Consent
By using our website, submitting a contact request, or speaking with a JetBridge representative, you consent to:
The collection and use of your information as described in this policy
Being contacted by phone or email for customer service purposes
Your data being processed by third-party vendors as outlined (e.g., payment processors, call management systems)
You may withdraw your consent at any time by emailing contact@jetbridge.info.
However, withdrawing consent may affect your ability to receive services.
If you're located in a jurisdiction (e.g., California or the EU) where explicit consent is required before collecting personal data, you will be presented with a notice or consent prompt before any such data is collected.
Third-Party Service Providers
We may share limited information with trusted third-party vendors to:
Process payments securely
Deliver customer service (via call systems or case management tools)
Analyze web performance
These vendors are bound by strict confidentiality agreements and are only allowed to use your information to perform services on our behalf.
Cookies and Analytics
We may use cookies or third-party analytics tools (like Google Analytics) to understand website usage and performance.
Cookies are small text files stored on your device. You can disable cookies through your browser settings, but this may affect functionality.
Data Retention
We retain your information only as long as necessary to:
Fulfill the purpose it was collected for
Comply with legal obligations
Resolve disputes
When no longer required, your data will be deleted securely.
Your Rights
You may have the following rights regarding your personal data:
Request access to the information we hold
Request correction or deletion
Object to certain types of processing
Withdraw consent at any time (where applicable)
To exercise your rights, email us at contact@jetbridge.online.
Children’s Privacy
JetBridge does not knowingly collect information from individuals under the age of 13. If we become aware that personal data from a child has been collected, we will take immediate steps to delete such data.
Data Security
We implement physical, electronic, and procedural safeguards to protect your data, including:
SSL encryption
Secure payment processing
Restricted access to customer information
Despite these efforts, no method of transmission over the internet is 100% secure.
Links to External Sites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
Policy Updates
We may update this Privacy Policy at any time. Changes will be posted on this page, with the "Effective Date" updated accordingly. Continued use of the site after any changes constitutes acceptance of the new terms.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: contact@jetbridge.info
📞 Phone: (844) 335-2510
📍 Address: 29120 ARGONAUT WAY, #484 FRESMONT CA 94536 USA
Privacy Policy
ARS Travel
Company Registration - 5185760
Connect
Policies
contact@jetbridge.info
© 2024. All rights reserved.
DISCLAIMER:
JetBridge is an independent third-party customer support platform that assists U.S.-based travelers with flight-related services including cancellations, rebookings, upgrades, and refund assistance. We are not affiliated with any airline, travel agency, or government entity.
All services are provided over the phone by our trained travel support representatives to help customers navigate airline procedures more efficiently. We do not guarantee outcomes such as refunds, upgrades, or re-bookings, as final decisions rest with the respective airlines.
JetBridge is operated under a brand of ARS Travel Services, a U.S.-based company. By using this site or calling our phone support, you acknowledge and agree to the terms outlined in our Terms & Conditions and Privacy Policy.
Registration ARC - 05723524
Amadeus - 600235473 - ACC 10035536
29120 ARGONAUT WAY, #484
FRESMONT CA 94536 USA