Effective Date: May 22, 2025

JetBridge, operated under Ars Travel Services, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using this website or our phone-based support services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

a) Personal Information (Provided Voluntarily)

  • Name

  • Email address

  • Phone number

  • Travel details (e.g., booking reference, flight numbers)

  • Payment information (processed via third-party payment gateways)

b) Technical Information (Automatically Collected)

  • IP address

  • Browser type and version

  • Device type

  • Time of access and pages visited

  • Referral source

We use cookies or similar technologies for analytics and performance purposes, but we do not collect sensitive personal data or track behavior across sites.

How We Use Your Information

Your data is used to:

  • Deliver and improve our support services

  • Contact you regarding your inquiry or case

  • Respond to refund or rebooking requests

  • Process secure payments (via third-party providers)

  • Improve website functionality and user experience

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Consent

By using our website, submitting a contact request, or speaking with a JetBridge representative, you consent to:

  • The collection and use of your information as described in this policy

  • Being contacted by phone or email for customer service purposes

  • Your data being processed by third-party vendors as outlined (e.g., payment processors, call management systems)

You may withdraw your consent at any time by emailing contact@jetbridge.info.
However, withdrawing consent may affect your ability to receive services.

If you're located in a jurisdiction (e.g., California or the EU) where explicit consent is required before collecting personal data, you will be presented with a notice or consent prompt before any such data is collected.

Third-Party Service Providers

We may share limited information with trusted third-party vendors to:

  • Process payments securely

  • Deliver customer service (via call systems or case management tools)

  • Analyze web performance

These vendors are bound by strict confidentiality agreements and are only allowed to use your information to perform services on our behalf.

Cookies and Analytics

We may use cookies or third-party analytics tools (like Google Analytics) to understand website usage and performance.

Cookies are small text files stored on your device. You can disable cookies through your browser settings, but this may affect functionality.

Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purpose it was collected for

  • Comply with legal obligations

  • Resolve disputes

When no longer required, your data will be deleted securely.

Your Rights

You may have the following rights regarding your personal data:

  • Request access to the information we hold

  • Request correction or deletion

  • Object to certain types of processing

  • Withdraw consent at any time (where applicable)

To exercise your rights, email us at contact@jetbridge.online.

Children’s Privacy

JetBridge does not knowingly collect information from individuals under the age of 13. If we become aware that personal data from a child has been collected, we will take immediate steps to delete such data.

Data Security

We implement physical, electronic, and procedural safeguards to protect your data, including:

  • SSL encryption

  • Secure payment processing

  • Restricted access to customer information

Despite these efforts, no method of transmission over the internet is 100% secure.

Links to External Sites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

Policy Updates

We may update this Privacy Policy at any time. Changes will be posted on this page, with the "Effective Date" updated accordingly. Continued use of the site after any changes constitutes acceptance of the new terms.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: contact@jetbridge.info
📞 Phone: (844) 335-2510
📍 Address: 29120 ARGONAUT WAY, #484 FRESMONT CA 94536 USA

Privacy Policy